FAQS

Frequently Asked Questions

How do I become a member and how much will it cost to join CABC?

CABC is a Business Crime Reduction Partnership (BCRP) hosted and administratively supported by FOR Cardiff, the Business Improvement District (BID) for Cardiff city centre. All FOR Cardiff levy payers have the option to join CABC at no cost. Citynet radio subscribers who are not BID levy payers also have the option to join CABC at no cost.

If a business is not a levy payer and does not have a CityNet Radio subscription then they can join CABC for £150 + VAT a year. (This is a tax-deductible business expense). To join, complete this form online and we'll be in touch with further information.

What are the benefits of joining CABC?

The benefits of CABC membership include:

  • A network of like-minded businesses dedicated to the safety and security of their staff, customers and property.
  • Regular updates from partners including but not limited to South Wales Police, the City Centre Wardens and FOR Cardiff.
  • In-person CABC partnership meetings with updates from partners and discussion/information-sharing between members.
  • Access to key resources and contacts, including access to the member area of the CABC website (coming soon!)

Membership also includes representation in the wider Community Safety Partnership arrangements which includes the police local authority and Police and Crime Commissioner’s Office.

What area does CABC cover?

CABC covers the BID area of Cardiff city centre, you can view a map here.

I am outside of the city centre, what are my membership options?

Membership options for those outside the city centre include advice and support and the opportunity to have representation on the BCRP Board of Management.

What is CityNet Radio?

CityNet is the CABC public safety radio network that operates in Cardiff City Centre. A police officer, based in the CCTV control room in Cardiff County Hall, monitors the radio channel 24/7.

At present we have over 250 users across the day and night time economies. Users can contact each other and the police operator on a secure digital channel.

CityNet is supported by our delivery partners M.R.S. Communications and the subscription is £5+VAT per week. Please get in touch if you would like more information.

How easy is CityNet to use?

The CityNet Radios are simple to use and are supplied with a user handbook. The handbook can also be requested by contacting us.

How do I pay my membership fees?

FOR Cardiff raise and send out invoices for payment.

Can we try before we buy? (or hire for major events)

Radios required on short term lets to make a business case or for events can be discussed with the CityNet M.R.S. account manager. Please get in touch to be connected with them.

What can I do if I want to complain about CABC collecting information without consent or for any other reason (other than appeals against exclusions)?

Refer to the CABC Privacy Notices on our website and/or contact us to discuss your concerns with a representative from the CABC board of management.