FAQS

Frequently Asked Questions

How do I become a member and how much will it cost to join CABC?

CABC is a Business Crime Reduction Partnership (BCRP) hosted and administratively supported by FOR Cardiff Business Improvement District (BID). All FOR Cardiff levy payers have the option to join CABC at no cost but still must sign a separate membership and data integrity document to authorise the sharing of information. CityNet radio subscribers who are not BID levy payers also have the option to join CABC at no cost.

If a business is not a levy payer and does not have a CityNet Radio subscription then they can join CABC for £150 + VAT a year. (This is a tax-deductible business expense). To join, complete this form online and we'll be in touch with further information.

Voluntary membership of FOR Cardiff includes full access to CABC and is charged at £250 +VAT a year.

What are the benefits of joining CABC?

The benefits of CABC membership include:

  • The offer of a subsidised subscription to our police monitored CityNet radio.
  • Specialist training in respect of Vulnerability Awareness in the night time economy, Child Sexual Exploitation and County Lines Awareness and Protect Duty Legislation awareness.

Other benefits include joining a network of like minded businesses dedicated to keeping their staff and customers safe and protecting their stock. Membership also includes representation in the wider Community Safety Partnership arrangements which includes the police local authority and Police and Crime Commissioner’s Office.

What area does CABC cover?

CABC covers the City & County of Cardiff.

I am outside of the city centre, what are my membership options?

Membership options for those outside the city centre include the advice and support and the opportunity to have representation on the BCRP Board of Management.

What is City Net Radio?

CityNet is the CABC public safety radio network that operates in Cardiff City Centre. A police officer, based in the CCTV control room in Cardiff County Hall, monitors the radio channel 24/7.

At present we have over 220 users across the day and night time economy. Users can contact each other and the police operator on a secure digital channel.

CityNet is supported by our delivery partners M.R.S. Communications and the FOR Cardiff subsidised subscription is £5+VAT per week

How easy is City Net to use?

The CityNet Radios are simple to use and are supplied with full user instructions and scheme protocols.

How do I pay my membership fees?

FOR Cardiff raise and send out invoices for payment.

What training do you provide?

CityNet user training. Vulnerability Awareness training for staff working in the evening and night-time economies. Child Sexual Exploitation and County Lines awareness training and Protect Duty Legislation Awareness.

When is training available?

Specialist group training such as Vulnerability Awareness and Child Sexual Exploitation are advertised via the FOR Cardiff social media channels and by invitation. CityNet Training is available by arrangement.

Can we try before we buy? (or hire for major events)

Yes, a three-week trial is available to evidence a business case for a regular subscription. Damage or loss of the radio at full cost is the responsibility of the business during this period and will be subject to a signed agreement to this effect.

Radios required on short term lets for events can be discussed with the CityNet M.R.S. account manager.

What can I do if I want to complain about CABC collecting information without consent or for any other reason (other than appeals against exclusions)?

Refer to the CABC Privacy Notices on our website and/or contact the Business Crime Reduction Manager who has been appointed as the Data Protection Officer by the BCRP Board of Management.